da333 Privacy Policy

da333 ("we", "our", "platform") is a trusted online gaming and betting service provider in Bangladesh. We serve you through the website da333.cam. This privacy policy ("policy") determines how we collect, process, store, and protect the personal information of users of our platform.

Some important definitions used in this policy are as follows:

• "Personal Information" — any information by which you can be directly or indirectly identified, such as: name, email address, phone number, and mobile banking account details.
• "Processing" — any operation including collecting, recording, organising, storing, adapting, retrieving, using, disclosing, or deleting information.
• "User" — any person who has registered on or uses the da333 platform.
• "Third Party" — any organisation or individual other than da333.

By using our platform, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

We may collect the following types of information when you register on the da333 platform and use our services:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID number or passport number (for identity verification)
• Email address
• Mobile phone number

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking account numbers (for payment processing)
• Transaction history (records of deposits and withdrawals)
• Wallet balance information

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Session time and activity logs on the platform
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Game history and betting records
• Bonus usage information
• Information on participation in competitions and tournaments

da333 collects user information through various methods:

• Direct collection: When you register an account, complete an identity verification form, contact live chat support, or communicate with us via email.
• Automatic collection: Technical information is automatically collected through cookies, log files, and similar technologies when you visit our website.
• From third parties: Necessary information may be collected from identity verification service providers and payment gateway operators (bKash, Nagad, Rocket).

da333 uses the collected personal information for the following purposes:

4.1 Service Delivery and Operations

• Account creation and management
• Transaction processing — deposits (minimum ৳300) and withdrawals (minimum ৳500)
• Providing bonuses and promotional offers, such as a 200% welcome bonus
• VIP program management (Bronze, Silver, Gold)
• 24/7 live chat support

4.2 Security and Legal Compliance

• Fraud detection and prevention
• User age verification (confirming 21+)
• Compliance with Anti-Money Laundering (AML) regulations
• Prevention of unauthorised access to accounts

4.3 Platform Development and Personalisation

• Improving service quality and adding new features
• Providing game recommendations based on your preferences
• Sending relevant promotional messages (with your consent)

4.4 Responsible Gaming

• Monitoring excessive gaming behaviour and providing support when needed
• Processing self-exclusion and limit-setting requests

da333 retains user information only for as long as necessary. The following factors are considered when determining the retention period:

• All relevant information will be retained while the account remains active.
• Even after an account is closed, information may be kept for a defined period to meet legal and regulatory obligations.
• Financial transaction records are generally retained for an extended period to comply with Anti-Money Laundering regulations.
• Once the need for retention has ended, we delete or anonymise the information through secure methods.

All stored information is held on secure servers and protected through SSL encryption.

da333 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

6.1 Service Providers

Necessary financial information is shared with bKash, Nagad, and Rocket for payment processing. Game providers such as Pragmatic Play, Evolution Gaming, Spribe, and others may access limited technical information to deliver their services.

6.2 Legal Obligations

Required information may be provided in response to court orders, legal investigations, or valid requests from regulatory authorities.

6.3 Business Transfers

Information may be transferred in the event of a business merger or acquisition. Users will be notified in advance in such cases.

Before sharing information with any third party, we ensure that they follow adequate data protection measures.

da333 uses cookies and similar technologies to improve the user experience:

7.1 Essential Cookies

These are essential for the basic functioning of the platform. They are used to maintain login sessions, carry out security verification, and save language preferences. These cookies cannot be disabled.

7.2 Functional Cookies

Used to remember your preferences and settings. These can be disabled, though doing so may limit some features.

7.3 Analytics Cookies

Used to monitor platform usage and improve services. This information is collected in aggregate form and is not personally identifiable.

Most cookies can be managed through your browser settings. Keep in mind that disabling cookies may affect some platform functionality.

As a da333 user, you have the following rights:

• Right to access information: You have the right to know what information we collect and store about you.
• Right to correction: If any of your information is incorrect or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain circumstances, you may request that the processing of your information be limited.
• Right to data portability: You have the right to receive a copy of the information collected about you.
• Right to object: You may object to marketing communications at any time.

To exercise these rights, contact us:

We will process your request within a reasonable time. Identity verification may be required.

da333 applies industry-leading security measures to protect your personal information:

• SSL Encryption: All data transmissions are encrypted using Secure Socket Layer (SSL) technology.
• Data Encryption: Stored sensitive information is protected with strong encryption algorithms.
• Access Control: Only authorised staff can access the information they need.
• Regular Security Audits: The security of our systems is tested on a regular basis.
• Two-Factor Authentication: Two-factor authentication is available for additional account security.
• Firewall Protection: An advanced firewall system prevents unauthorized access.

Although we strive to ensure the highest level of security, guaranteeing 100% security on the internet is not entirely possible. Therefore, you are also requested to keep your login information confidential and notify us immediately if you notice any suspicious activity.

da333 provides services only to individuals aged 21 or above. We do not collect information from minors and they are not permitted to open an account.

• Age verification at the time of registration is mandatory.
• If we find that a minor has opened an account, it will be closed immediately.
• Any information collected from a minor will be deleted without delay.
• If you believe a minor is using our platform, please notify us at [email protected].

All financial transactions on our platform are processed through bKash, Nagad and Rocket. To ensure the confidentiality of payment-related information, we:

• Do not store any complete mobile banking PIN or password.
• Collect only the information necessary for payment processing.
• All financial data is sent through encrypted channels.
• Transaction records are stored on secure servers.

The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500. Withdrawals are generally completed within 5–30 minutes.

da333 reserves the right to update this privacy policy at any time. If there are significant changes to the policy, we will notify you via a notice on the platform or by email.

If you continue to use the platform after the changes, you will be considered to have agreed to the updated policy. You are therefore requested to visit this page regularly.

If you have any questions or concerns about this privacy policy, please contact us:

Our support team is at your service seven days a week, twenty-four hours a day. We take any privacy-related concerns seriously and endeavour to resolve them promptly.

For our other policies, see: Terms & Conditions and Responsible Gaming.