da333 Terms and Conditions

01 General Terms

These terms and conditions ("Terms") form a legally binding agreement between the organisation operating the da333 platform and website (https://da333.cam) ("da333", "we", "us") and the user of this platform ("you", "user").

da333 is an online gaming and betting platform that provides an entertaining gaming experience for players in Bangladesh. Our platform includes live casino, slot games, cricket betting and other entertainment services.

These terms, together with our privacy policy and responsible gaming policy, form the overall user agreement. If you disagree with any of these documents, please refrain from using our platform.

1.1 Applicability of Terms

These terms apply to the da333 website, mobile site and any of our related services. By accessing, browsing or creating an account on the platform — through any such action — you give your full consent to these terms.

1.2 Language

The primary language of these terms is Bengali. Translations into other languages may be provided for convenience, but in the event of any conflict the Bengali version shall prevail.

02 Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years old to use the da333 platform. Minors are strictly prohibited from accessing this platform. By registering, you confirm that you are 21 years of age or older. We may request valid identification at any time for age verification.

2.2 Single Account Policy

Each individual may operate only one da333 account. Creating multiple accounts is strictly prohibited and may result in the immediate closure of all accounts involved. While multiple members of the same household may maintain separate accounts, sharing the same IP address or payment method may require additional verification.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be accurate, complete and up to date. Providing false information may result in account closure and forfeiture of winnings. If you need to update your information, please contact customer support.

2.4 Account Security

It is entirely your responsibility to keep your account password confidential. Please notify our customer support immediately if you become aware of any unauthorised access to your account. da333 will not be liable for any loss resulting from third-party access.

2.5 KYC Verification

As part of the account verification process, we may request identity documents (national ID card, passport), proof of address and verification of your payment method. Withdrawals may be put on hold until this verification process is completed.

03 Financial Transactions and Payments

3.1 Deposit Methods and Limits

The accepted payment methods for deposits on the da333 platform are: bKash, Nagad and Rocket. The minimum deposit amount is ৳300 for each method. Deposits are processed instantly and credited to your account only after a successful transaction.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 5 to 30 minutes. Withdrawal requests may only be made from verified accounts and must use the same method as the original deposit.

3.3 Withdrawal Terms

• Account verification must be completed before a withdrawal can be made.
• The specified wagering requirements must be met for bonus funds.
• Withdrawals may be put on hold if suspicious activity is detected.
• Withdrawal via a method other than the one used for the deposit may not be available.
• Large withdrawal amounts may require additional verification.

3.4 Currency

All transactions on the da333 platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in other currencies are not accepted.

3.5 Transaction Rejection

da333 reserves the right to reject any transaction, particularly where there is suspicion of fraud, money laundering or misuse of the platform. If your transaction is rejected, please contact customer support.

04 Bonus and Promotion Policy

4.1 Welcome Bonus

Newly registered members at da333 will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. This bonus is applicable only once and is specific to each user.

4.2 Wagering Requirement

A 20x wagering requirement applies to all bonuses. This means that to withdraw bonus funds, you must place bets totalling 20 times the bonus amount. For example, a ৳1,000 bonus requires ৳20,000 in bets to be completed.

4.3 Bonus Validity

Each bonus has a specific validity period. If the wagering requirement is not met within that period, any unused bonus will be automatically cancelled. Please visit the promotions page for details on bonus validity periods.

4.4 Bonus Abuse

If abuse of bonus offers or fraudulent activity is detected, da333 reserves the right to cancel the relevant bonus, winnings and account. This includes claiming bonuses through multiple accounts.

4.5 VIP Cashback Programme

da333 offers weekly cashback across three VIP tiers:

• Bronze Tier: Up to 0.4% cashback per week.
• Silver Tier: Up to 0.8% cashback per week — for regular players.
• Gold Tier: Up to 1.2% cashback per week — for top-tier members.

VIP tier upgrades are based on your overall activity and loyalty on the platform. Cashback is automatically credited to your account each week.

05 Gaming Rules

5.1 General Gaming Policy

All games on the da333 platform are operated fairly and transparently. Game outcomes are determined by Random Number Generator (RNG) technology, which ensures impartiality. If a technical error occurs during a game round, the relevant round may be declared void.

5.2 Betting Limits

Specific minimum and maximum betting limits apply to each game or market and are displayed within the game interface. da333 reserves the right to change these limits at any time.

5.3 Technical Issues

If a game is left incomplete due to network disconnection or other technical issues, the game will resume from the last saved state. If you have a dispute regarding this, please contact customer support.

5.4 Dispute Resolution

Any dispute regarding game results or transactions must be reported to customer support within 30 days. We will investigate all claims fairly and provide a resolution within a reasonable timeframe. The decision of da333 shall be considered final.

06 Prohibited Activities

The following activities are strictly prohibited on the da333 platform:

• Creating multiple accounts or using another person's account.
• Using bots, automated software or any artificial means.
• Activities intended to unfairly exploit bonuses or promotions.
• Money laundering or any unlawful financial transactions.
• Attempting to hack or breach the platform's security systems.
• Harassing, threatening or showing disrespectful behaviour toward other users.
• Using unlawful third-party software or tools.
• Providing a false identity or fraudulent information.

If any of the above activities are detected, the account may be immediately closed and all winnings and deposited funds may be forfeited. Law enforcement authorities may also be notified if necessary.

07 Privacy and Data Protection

7.1 Data Collection

da333 collects, stores and processes users' personal data solely for the purpose of providing services. To learn more about our full data protection policy, please read the Privacy Policy page.

7.2 Data Security

All personal and financial data is protected through SSL encryption technology. We follow security protocols in line with international standards and conduct regular security audits.

7.3 Cookies Policy

The da333 website uses cookies to improve the user experience. By using the platform, you agree to our cookies policy. You may use your browser settings to manage cookies.

08 Responsible Gaming

8.1 Awareness

da333 places the highest priority on responsible gaming. We believe that gaming is a form of entertainment, not a solution to financial problems. Do not bet beyond your means and stay aware of your financial limits.

8.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you may request self-exclusion at any time. Please contact customer support regarding this. For more details, please read our Responsible Gaming page.

8.3 Setting Deposit Limits

Users may set their own weekly or monthly deposit limits. Please contact customer support to use this feature. Once a limit is set, reducing it takes effect immediately, but increasing it is subject to a specified waiting period.

09 Limitation of Liability

da333 accepts no liability for the following:

• Loss caused by temporary platform downtime or technical issues.
• Loss or data breach resulting from third-party activity.
• Loss arising from the user's own negligence or failure to secure their account.
• Loss in a game due to internet disconnection.
• Loss arising from any event outside the scope of these terms.

In cases of maximum liability, da333's liability shall be limited to the amount of the transaction in question. da333 accepts no liability for indirect or consequential loss.

10 Changes to Terms

da333 reserves the right to amend these terms at any time. In the event of changes, we will post a notice on the platform and update the date of the latest revision at the top of the document.

Continued use of the platform after any changes will be deemed as your acceptance of the updated terms. If you do not agree with the changes, please contact customer support to close your account.

11 Account Closure and Termination

11.1 Voluntary Closure

You may close your account at any time. Please complete all valid withdrawals before closing. Contact customer support to close your account.

11.2 Closure by da333

da333 reserves the right to close an account under the following circumstances:

• Violation of these terms and conditions.
• Fraudulent or deceptive activities.
• Failure to meet the age requirement.
• Failure to complete KYC verification.
• Account inactive for an extended period (after a specified time).

11.3 After Account Closure

After account closure, your personal information may be retained for a specified period to meet legal and regulatory requirements.

12 Contact & Support

If you have any questions or concerns about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our customer service team provides support in Bengali and is available 24 hours a day, 7 days a week. We are committed to resolving all complaints within a reasonable time.